Information on the processing of personal data

of users who visit Ravaioli Legnami’s website pursuant to Article 13 of Regulation (EU) 2016/679

pursuant to Regulation (EU) 2016/679 (hereinafter “Regulation”), this page describes how Ravaioli Legnami Srl processes the personal data of users visiting their website: https://www.ravaiolilegnami.com/

This information does not concern other sites, pages, or online services that can be reached via hypertext links that may be published on the site.

Data controller

Visiting this website may result in data processing of identified or identifiable natural persons.
The data controller is Ravaioli Legnami Srl, with headquarters in Bagnacavallo (RA), frazione Villanova di Bagnacavallo, Via Bandoli 24, 48012, telephone +39 0545 927309, fax +39 0545 927310

Legal basis

The personal data indicated on this page are processed to pursue the holder’s legitimate interest, ensure the smooth operation of the web services offered, and obtain statistical information on visits and use of the services (art. 6 para 1 letter f of the Regulation). Processing is necessary for the performance of a contract or pre-contractual measures to which the data subject is party or to meet the requests for downloading our catalogues (Art. 6(1)(b) of the Regulation). In addition, the data subject must give consent to the processing of their personal data (Art. 6(1)(a) of the Regulation) to allow us to send them our newsletters.

What personal data we process

Browsing data

The computer systems and software procedures used to operate this site acquire, in the course of their regular operation, certain personal data whose transmission is implicit in the use of Internet communication protocols.
This data category includes the IP addresses and/or the domain names of the computers and terminal equipment used by any user, the URI/URL (Uniform Resource Identifier/Locator) addresses of the requested resources, the time of such requests, the method used for submitting a given request to the server, returned file size, a numerical code relating to server response status (successfully performed, error, etc.), and other parameters related to the user’s operating system and computer environment (fingerprint).
This information is not associated with identified data subjects but could enable users to be identified due to its nature.

These data are necessary for web services. They are also processed to obtain statistical information on the use of services (most visited pages, number of visitors per time slot or day, geographical areas of origin, etc.) and check the proper functioning of the services offered.
The data (log files, traffic data) could be used to ascertain liability in the event of hypothetical computer crimes to the detriment of the site and for the same reason stored by the ISP (Internet Service Provider) and the web host.

Data communicated to the user 

The optional, explicit, and voluntary sending of messages to the contacts indicated on the site entails the acquisition of the sender’s contact data necessary to reply, as well as all personal data included in the communication. Ravaioli Legnami Srl does not need your consent to process your data since it is necessary for the execution of the contract or pre-contractural measures at your request. Moreover, the provision of personal data is optional but necessary to fulfil the request. Failure to provide such data would make it impossible to fulfil the request received. 
Sending messages does not imply the automatic subscription to mailing lists for promotional or commercial purposes.
The collected data are kept for the time strictly necessary to reply to the messages. The data will be stored at least for the duration of the business relationship.

Contact forms

By filling out the contact form, we will acquire some personal data (name, surname, email, residence, profession) necessary to meet your request. Ravaioli Legnami Srl does not need your consent to process your data since it is necessary for the execution of the contract or pre-contractual measures at your request. Moreover, the provision of personal data is required to fulfil the request. Therefore, failure to provide such data would make it impossible to fulfil the request.

By expressing your consent in the check-box provided, we are authorised to send you newsletters with promotional content about our products and services and participation in events and happenings. In this case, your consent is necessary for processing and may be revoked at any time via the link in each newsletter or by contacting the owner at the contact details indicated in this document.
We use certain data (job category and type of catalogue downloaded) to “target” the mailing list and send messages of real interest to the user. For example, we could send newsletters about fixing systems to installers or newsletters about products suitable for private homes to private individuals.
This activity does not qualify as profiling since the marketing department carries it out in a non-automated way. Moreover, we do not divide users into groups to evaluate their behaviour but more simply into macro-clusters to send them newsletters of actual potential interest. Therefore, we do not need to obtain prior consent since the activity can be configured as a legitimate interest of the data controller.

Download section

By filling out the Download form, we will acquire some personal data (name, surname, email, residence, profession) necessary to meet your request. Ravaioli Legnami Srl does not need your consent to process your data since it is necessary for the execution of the contract or pre-contractual measures at your request. Moreover, the provision of personal data is required to fulfil the request. Therefore, failure to provide such data would make it impossible to fulfil the request.

You can subscribe to our newsletter by clicking on the consent checkbox. For further details, refer to the Contact form above.

Cookies and other tracking systems

Cookies are short text strings sent by sites to the user’s device (computer, smartphone, notebook, tablet), where they are stored and then sent back to the same sites the next time the user visits them. 
Cookies can be divided into two categories: session cookies, which are deleted when the browser is closed; persistent cookies, which are stored in the device until they either expire or are deleted.
Cookies are also identified as first-party cookies, which are set by the website visited by the user; third-party cookies, which are set by third-party elements on the website.
Moreover, cookies can be divided into technical cookies, which are necessary for browsing the web, e.g., to perform computer authentication or remember in which language the site is displayed; statistics cookies, which help website owners understand how visitors interact with websites by collecting and reporting information anonymously; profiling cookies, which are used to track user navigation and create a profile of their habits to send advertising messages to the user’s device. Other tracking systems (e.g., plugins, and social buttons on many web pages) are used to profile users.

For further information, refer to: https://www.ravaiolilegnami.com/cookie-notice

Who else can receive your personal data

The ISP (Internet Service Provider) and the web hosting provider (entity hosting the web server on its facilities) store browsing data for the time outlined in the regulations.
The personal data collected from received messages and the form, including direct emails for marketing purposes, are also processed by internal staff authorised by the Data Controller, who acts based on specific instructions.

Your rights to access data and make complaints

Data subjects have the right to obtain from the Data Controller, where appropriate, access to their personal data as well as rectification or erasure of such data or the restriction of the processing concerning them, and to object to the processing (pursuant to Articles 15 and seq. of the Regulation).
If you think your data have not been processed in compliance with the Regulation, you have the right to lodge a complaint to supervisory authorities (e.g., the Data Protection Authority), as outlined in Article 77, or take appropriate legal action (Article 79).
The above requests must be made to the Data controller using the contact details mentioned at the beginning of this privacy policy.